We are looking at ways to improve patients' experiences of coming to our radiotherapy centres for treatment.
Find out about some of the projects we have been working on below.
We have been working with a local production company, 3 Point Media, to produce a range of information videos for patients to watch before they come to any of our departments for the first time.
There are separate videos for patients who are going to The James Cook University Hospital in Middlesbrough, The Northern Centre for Cancer Care in Newcastle and the Northern Centre for Cancer Care, North Cumbria.
The videos will ensure that patients know how to get to the department, where they can park, where to check-in, what will happen when they come for their first appointment, planning scan, mould room appointment and treatment.
We have involved a local patient group during the development of the videos.
These videos provide more detail about why you might have been offered radiotherapy, how your treatment will be delivered, short and late side effects you may experience, and what will happen after your radiotherapy treatment finishes.
You will still see your Consultant Clinical Oncologist who will discuss all of this with you and you will have lots of opportunities to ask any questions.
You will be able to share the information video with your family and friends who may also like some additional information about the radiotherapy treatment you will receive.
The videos about radiotherapy for breast and prostate cancer are available now.
Thank you to everyone who has been involved in developing the videos.
Feedback is really important for us to ensure that we can continue to improve the services we offer.
We have moved to digital patient feedback surveys at each of our radiotherapy centres.
Our next surveys will run in the departments from 6th November 2023. We want to know whether patients have access to enough information before they come for treatment and preference for how this is provided.
We recently ran the National Radiotherapy Patient Experience Survey at all of our centres and had a really good response from patients who came for treatment. We look forward to sharing the results when they become available.