The Northern Radiotherapy Network facilitated a survey to better understand how people prefer to receive information about their treatment.
Between the 6th and 17th November 2023, people coming to one of our radiotherapy centres were asked to complete the survey on their first day of treatment.
Posters and leaflets were displayed in the departments and people were able to complete the survey in a variety of ways, from using digital devices provided or scanning the QR code displayed. Paper copies were also made available.
In total, there were 120 responses to the survey during the two week period.
People felt respected in the department, and rated their care highly. They told us that they were happy with the quantity and quality of information received. Very few people reported receiving no information.
Between centres, there were differences in awareness of holistic support (such as Macmillan cancer information centres, and the Maggie’s centre at Newcastle).
This highlighted further work is needed to continue to promote these resources to people in the region.